AI front office · Always on
Never miss
another
call.lead.booking.message.
TwentyFour7 is an AI front office that answers calls, replies to leads by text, chat, and social, books appointments, sends reminders, and recovers no-shows, 24/7. It follows your rules and hands off to your people when it matters.
- AI Receptionist
Answered a new caller. Booked a consult for Tue 10:00 AM.
- Lead Response
Replied to an Instagram DM in under a minute. Consult booked.
- AI Receptionist
Emergency call. Transferred live to on-call tech.
- Appointments
Sent 14 reminders. 2 reschedules handled.
- Appointments
Missed appointment yesterday. Recovery text sent, rebooked for Thursday.
- Handoff
Flagged a refund question for Jess. Context attached.
Example activity
The real problem
Most small businesses don’t have a lead problem. They have a response problem. Calls ring out after hours, web forms sit until Monday, and follow-up depends on who remembers.
Coverage across phone, text, web chat, Facebook, and Instagram. Nights and weekends included.
Companies that contacted web leads within an hour were nearly seven times more likely to qualify them than those that waited longer.*
Shared brain. One knowledge base, one CRM record, one calendar, and one set of rules for every agent.
* Harvard Business Review, “The Short Life of Online Sales Leads” (2011). This is a correlation, not a guarantee.
The team
Meet your
front office.
Four agents, four defined jobs. Each one does its part well, and all of them share the same knowledge, records, calendar, and rules.
AI Receptionist
Answers every call, books, transfers, and sends you a summary.
DetailsLead Response Agent
Texts and emails new leads in under a minute, then books them.
DetailsAppointment Coordinator
Books, confirms, reminds, and recovers no-shows and cancellations.
DetailsCustomer Care Agent
Answers customer questions and hands billing or problems to your team.
DetailsRunning ads with us? The Follow-Up Agent is included when we run your ads.
Ask about adsWatch them work
Real work. Not just chat.
Your agents answer, book, update records, and hand off to your team by phone, text, web chat, Facebook, and Instagram.
9:47 PM on a Saturday. Answered in under a minute.
A Facebook ad lead texts after hours. The agent answers with your approved pricing language, asks one question at a time, and books the consult on the right provider’s calendar.
- Uses only pricing you’ve approved
- No medical advice. Questions go to the provider.
- Books from real availability
A 2 AM emergency, routed to the right person.
A homeowner calls about a leak. The agent recognizes the emergency, gets the address, and transfers the call to your on-call tech. A summary of the call is saved and emailed to you.
- Figures out why someone is calling
- Transfers urgent calls live, with a quick summary first
- Summarizes every call and emails it to you
AI Thanks for calling Ridgeline Plumbing. How can I help tonight?
Caller Our water heater is leaking all over the garage floor.
AI I’m sorry, let’s get someone out quickly. Can you tell me the service address?
Caller 1420 Oak Ridge Drive, Bentonville.
AI Thank you. That’s in our service area. I’m connecting you to Mike, our on-call technician, right now.
Knows what it shouldn’t answer.
A website visitor asks for legal advice. The agent declines, offers the next step, books the consultation, and flags the matter for the attorney.
- No legal, medical, or financial advice
- Asks your questions before booking
- Books the consult and briefs your team
Every conversation leaves a clean record.
Bookings, pipeline stages, reminders, and notes update on their own, so your team starts the day with an accurate picture.
- One contact record for every conversation
- Reminders 24 hours and 2 hours before
- Reminders stop automatically if someone cancels
How it works
Connect. Train.
Launch. Improve.
We set it up with you, test it before anyone hears from it, and keep tuning it once it’s live. You don’t need to learn new software.
-
01
Connect
Your phone line, forms, inboxes, calendars, and social accounts flow into one CRM.
-
02
Train
We build a knowledge base from your services, pricing language, policies, FAQs, and voice.
-
03
Launch
We test edge cases, upset customers, emergencies, and handoffs. Then your agents go live.
-
04
Improve
We review conversations, close knowledge gaps, and keep your agents current as your business changes.
Channel coverage
Wherever they
reach out.
Every conversation lands on one contact record, so nobody has to ask a customer to repeat themselves.
Industries
Built for businesses
that run on appointments.
Each industry gets the same agent framework, configured for how that business actually works.
Med Spas & Aesthetics
Consult requests, provider calendars, reminders, and no-shows.
02Home Services
Emergency routing, service areas, and estimate questions.
03Dental & Chiropractic
New vs. existing patients, urgent symptoms, and reminders.
04Legal & Professional Services
Intake screening, consult booking, and confidential handoffs.
05Fitness & Wellness
Trial offers, class schedules, memberships, and reminders.
06Automotive Services
Vehicle details, service booking, reminders, and customer questions.
Don’t see your industry?
Not a problem.
Let’s talk.
If your business runs on calls, leads, and appointments, your TwentyFour7 agents can work for you. Tell us how you operate, and we’ll set them up around it.
Human control
AI does the work.
You stay in charge.
Your agents handle defined, repetitive work. Anything that needs judgment goes to a person, with full context.
Approvals
High-risk actions like deleting records, refunds, or broad campaigns stay off-limits or require your OK.
Live transfers
Callers who ask for a person, urgent issues, and high-value conversations go to your team right away.
Guardrails
Agents answer only from your approved knowledge base and honor opt-outs and consent automatically.
Reporting
See every call, conversation, appointment, and lead in your dashboard and mobile app, plus a summary email after every call.
What your agents won’t do
- Invent pricing, availability, or policies
- Give medical, legal, or financial advice
- Cold-call people who haven’t opted in
- Keep messaging after someone opts out
- Pretend to be a person
Beyond the first booking
Need post-sale follow-up or ongoing reputation management?
We can help after the sale too. Tell us what you need, and we’ll put together a plan that fits your business.
- Post-sale follow-upCheck-ins, next-visit reminders, and staying in touch with customers after the job is done.
- Reputation managementSteady review requests, consistent responses, and fast alerts when feedback needs your attention.
Ready when you are
Put your front office on TwentyFour7.
Tell us how calls, leads, and appointments run today. We’ll show you exactly what your agents would handle and where your team stays in the loop.